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Frequently Asked Questions - Volunteer Shifts

In order to sign up for volunteer shifts, you need to be a West Side Play Space Member. If you are not yet a member, click here to learn more. If you are a member, signing up for a volunteer shift is simple:

  • go to: http://westsideplayspace.com
  • login to your member account by entering your username or email and password in the "Member Login" area in the left column
  • after you login, click on the "Sign up to volunteer" link under "Member Links" in the left column
  • the resulting page will show you a list of all available volunteer shifts
  • pick a shift that you (or someone in your member family) wants to cover and click the pink "SIGN UP" button
  • choose the name of the person that will cover the shift from the drop-down
  • click on the pink "SIGN UP" button again

NOTE: After logging in to your member account, you can also sign up for volunteer shifts directly through the calendar page.

Sometimes volunteers cannot be found for every shift available. Members will be notified of unfilled shifts a week in advance so that a member may volunteer to cover that shift. While all members are asked to cover a minimum of one shift per month, any member is welcome to cover additional shifts. If a shift is not filled, WSPS will be closed for that shift. WSPS will notify members of any closures on the Monday of each week through our Facebook page and WSPS Member Google Group.

If you need to cancel your scheduled shift due to a last minute emergency or conflict, we ask that you try to get your shift covered as soon as possible by posting a request on the WSPS Member Google Group to ask if anyone is available to pick up the shift. Please email membership@westsideplayspace.com for help and/or guidance with this process.

Please note that members who cancel a shift must remove their name from the shift on the website calendar. Likewise, members covering a last minute cancellation must sign-up for the shift on the website calendar; otherwise, they will not be credited for their volunteer hours.

  • go to: http://westsideplayspace.com
  • login to your member account by entering your username or email and password in the "Member Login" area in the left column
  • after you login, click on the "My volunteer shifts" link under "Member Links" in the left column
  • the resulting page will show you a list of all volunteer shifts that you have signed up for
  • click the "CANCEL" button next to the shift that you want to cancel

If cancelling within 24 hours of your shift, please email membership@westsideplayspace.com (cancellation this late should only be in an emergency, e.g. sick child).

If cancelling within 7 days of your shift, please try to get your shift covered as
soon as possible by posting a request on the WSPS Member Google Group to ask if anyone is available to pick up the
shift. Please email membership@westsideplayspace.com for help and/or guidance with this process.

It's easy.  You will be walked through the process during your orientation. There are also detailed instructions in the handbook kept in the registration desk (and available to all members as a PDF), and if you still have concerns, contact us about partnering you with an experienced parent.

No, you may sign up for your shifts one at a time. We ask that you sign up for your monthly shifts as soon as possible, however, so that we may have an early gauge of whether our schedule of open hours is being fulfilled.

Each family, based on the ages and temperaments of their child/ren, will have a different experience working the registration desk at WSPS. Many parents are able to keep an eye on their kids while working the desk. Others find that they need a different strategy. Some ideas to consider:

  • Keep your children near the registration desk (only appropriate for some families)
  • Volunteer when a friend, spouse or caregiver is available to watch the kids at WSPS
  • Volunteer with a friend at WSPS to help keep an eye on each other's children
  • Volunteer on a weekend day when you can come alone and leave the kids at home

Also, if you are a new volunteer and you feel you need more information before working a shift at the registration desk, please contact volunteer@westsideplayspace.com. Finally, if you are unable to find a way to work your monthly shifts at the registration desk, you can fulfill one of your volunteer commitments by volunteering for a laundry (taking dress up clothes home to wash) or cleaning shift (bathroom, vacuuming/sweeping, deep toy cleaning.)